Effective Workplace Communication

Topic outline

• Overview

  Collapse all Expand all
  • This course is designed to improve communication skills in the workplace by enhancing listening, speaking, and understanding non-verbal communication. It also addresses conflict resolution and fostering team collaboration.
    

    
    
    
    

• Objectives
  • • Improve verbal and written communication skills.

    • Enhance active listening abilities.

    • Understand the impact of non-verbal communication.

    • Manage conflicts and resolve problems effectively.

    • Promote team collaboration.

    
    

    
    
    

• Topics
  • • Introduction to Effective Communication.

    • Verbal and Written Communication.

    • Active Listening.

    • Non-Verbal Communication.

    • Conflict Management and Problem-Solving.

    • Strengthening Team Collaboration.