IT Service Management Course

Your first step toward a promising career in IT Service Management.

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Language:

Arabic & English

About the Course

This course covers IT service management concepts based on best practices, including service management, quality improvement, incident handling, and implementing IT strategies to support corporate operations.

Objectives:

  1. Understand the fundamentals of IT Service Management.
  2. Applying best practices in providing IT services.
  3. Improving the quality of technical services.
  4. Effectively manage technical incidents and issues.
  5. Enhancing technical operations within the organization.

Topics:

  • Introduction to IT Service Management.
  • Best practices for delivering IT services.
  • Incident and problem management.
  • Improving the quality of technical service.
  • Strategies for enhancing technical operations.

Basic Training Information

Course Duration:

5 Days

Training Hours:

20 training hours

Accredited Certificate:

Upon completing the course, the trainee will receive an accredited certificate from the Technical and Vocational Training Corporation (TVTC).

Program Fee:

920 Saudi Riyals

Installment service:

Monthly installment options are available through Tamara or Tabby upon request.

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Officially accredited
by the Technical and Vocational Training Corporation (TVTC)

Start your future now

Step into the world of IT Service Management with a move that can transform your career path.

Enroll Now