IT Service Management Course

Your first step toward a promising career in data analysis.

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Duration:

5 Days/ 20 Hours


Language:

Arabic & English

About the Course

This course covers IT service management concepts based on best practices, including service management, quality improvement, incident handling, and implementing IT strategies to support corporate operations.

Objectives:

  1. Understand the fundamentals of IT Service Management.
  2. Applying best practices in providing IT services.
  3. Improving the quality of technical services.
  4. Effectively manage technical incidents and issues.
  5. Enhancing technical operations within the organization.

Topics:

  • Introduction to IT Service Management.
  • Best practices for delivering IT services.
  • Incident and problem management.
  • Improving the quality of technical service.
  • Strategies for enhancing technical operations.

Essential Training Information

Course Duration: 5 Days

Training Hours: 20 training hours

Accredited Certificate: Upon completing the course, the trainee will receive an accredited certificate from the Technical and Vocational Training Corporation (TVTC).

Program Fee

Program Fee: 920 Saudi Riyals

Program Fee: 920 SAR

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Officially accredited
by the Technical and Vocational Training Corporation (TVTC)

Start your future now

Take your first step into the world of data analysis and transform your career path.

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